Residential — $14.50 per month, unlimited local calling

Business — $15.40 per month, unlimited local calling

• Prices do not include state and federal taxes or surcharge fees.
• New accounts are subject to installation charges.

Local exchange (telephone) service is defined as all voice communications using the public telephone network, and includes all incoming and outgoing local voice calls within the 685 exchange area. In addition, Lackawaxen local service also includes: a white page listing in the directory.

Taxes and surcharge fees provide access to telecommunications relay service and access to 911 emergency services.

General, Billing and Payments, Residential/Business, Toll Inquiries 570-685-7111

Toll Free 800-647-7781

Repair Service 570-685-7117

Yellow Page Advertising 800-258-9498, ext. 7969

Directory Assistance 1 + area code 555-1212 or 411. Charges apply.

Free Directory Assistance log onto: www.anywho.com

You can mail your payment to our business office at:

Lackawaxen Telecommunications Services
P.O. Box 8
Rowland, PA 18457-0008

Or, drop by and make your payment in person at:

Hotel Road (just off of Route 590)
Rowland, Pa 18457

You can now pay your bill using your credit card at our business office.
You can also arrange automatic payment of your telephone bill using either your bank account or your credit card account.
Call the business office at 685-7111 during regular business hours for more details.

Lackawaxen’s business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.

• After normal business hours, you can drop your payment in our secure drop slot located to the right of the entrance.

Link-Up America is available to qualified residential customers only. If you qualify for Link-Up America, you will receive a 50% discount off the regular one-time installation charge to connect telephone service at your home.

Lifeline 150 Service is available to qualified residential customers to assist with their monthly local dial tone service. If you qualify for Lifeline Service, you will automatically receive a reduction each month of $8.25 off your telephone bill.

• To find out whether you qualify for either Lifeline or Link-Up America assistance, customers must fill out standard forms, which are available at the Lackawaxen office, as mandated by the state and federal governments. While Lackawaxen offers this government-based support to our customers, we are not responsible for determining who qualifies for these programs, and therefore who will receive assistance. Customers must meet specific, pre-determined regulations in order to obtain assistance with their local telephone service from Lackawaxen. Qualifying is wholly dependent upon these guidelines. For more information about these programs, or to apply for assistance, please call or stop by the Lackawaxen office.

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