Telephone Services
  Lackawaxen Long Distance

Roaming Access

We are very happy to be able to once again offer you national dial-up roaming service as an addition to your LTIS service. We know you aren’t always at home, and we want to make sure you have the ability to take advantage of your home Internet service wherever you are. That’s why we’re offering a national phonebook of local numbers.

So when you’re away from home or roaming, in most of the United States, you’ll be able to access your e-mail and surf the Internet without the added cost of long distance charges.

And, if you travel to areas where we do not have local access numbers, we’re also offering toll-free Nationwide Access, to allow you to access the Internet wherever you are.



When you use the national phonebook of local numbers you will get the first 5 hours of service* for FREE and for any time after that you will be billed at 50¢ per hour of use. This service is billed in hourly increments. This means that even if you are only on for a few minutes an hour will be billed, so make sure you use your online time wisely.

When you use the toll-free Nationwide Access you will be billed 5¢ per minute for the use of this service. There is no FREE time associated with this service, but these calls are billed on a per minute basis.

*Not all numbers listed for a location will be a local call. Please verify with the operator that this is a local call before using this service as you will be responsible for any and all long distance charges incurred by these calls.


To roam outside of your normal service area you will need to download our roaming software. For ease of installation, you may want to print these instructions before beginning.

  1. Click on the link at the bottom of the page that says "Download Roaming Dialer". You also have access to the dialer by using the admintool located at
  2. Save the file to your desktop.

Once the file has completed downloading, please follow these instructions:

  1. Double-click on the icon on your desktop.
  2. Read the license agreement as this contains useful information regarding this service.
  3. Enter your username (not your email address) and password as if you were at home.
  4. Click the dropdown box for the state and city and select a local number.*
  5. Click Connect.
  6. If there are no local numbers for your city select Nationwide Access from the State selection and select an 866 number. You will need to have dial 10-digit-dialing checked to access these numbers.
  7. If you have any problems or need questions answered, please contact technical support at 1-888-256-9153. This is a toll-free number from anywhere in the country.

Download Roaming Dialer





Dialup Internet Setup
DSL Instructions
Roaming Access